PARTS & SERVICE ENQUIRY

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Your enquiry will be forwarded to PFG Australia’s Customer Care team. PFG Australia respect your privacy and will only use the information provided by you for the purposes of fulfilling your request or enquiry. If you do not provide the information requested, we may be unable to satisfy your request. For further details on how you can access or correct information we hold about you, and how to make a privacy related complaint, PFG Australia’s Privacy Policy contains these details.

SERVICE

Versatile Australia’s product range is supported by a dedicated and passionate team of experienced technicians and support staff who provide service, warranty support and training to our national dealer network.

Dealer technicians are also given extensive ‘hands-on training’ from factory trained instructors to help provide timely and accurate diagnoses and repairs. Training is a vital part of success in any machinery-based industry. Versatile Australia has a special training facility and regularly conducts training for staff and dealers. Training covers all areas of business including service, parts, sales, finance, logistics and information technology.

PARTS

Versatile Australia provides GENUINE PARTS for our full product range providing peace of mind to our customers that they are receiving premium products that are tested and perform to manufacturer’s standards and expectations. This quality product is backed up by brand product specialists to ensure that we can respond quickly to extend our commitment to providing reliable parts service.

We are dedicated to optimising operational uptime and whole of life performance for our customers.

Locate Dealer

Parts and service centres are accesible via our distributed dealership network. To locate your nearest dealer, head to the Dealer Locator.

Dealer Locator
Versatile Scale Models

Click to view our range of Versatile scale models.

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